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The Learning Experience Ops Show is a series of real conversations with the people building and running the systems that make learning work—across higher education, K–12, healthcare, clean energy, corporate L&D, and beyond.
Each episode explores how learning teams are adapting to massive change: what’s working, what’s breaking, and what’s next. Guests share their strategies, tools, and stories from the front lines of Learning Experience Operations (LX Ops)—the evolving discipline where design, technology, and organizational systems meet.
At its core, the show is about one big idea: learning gets better when it’s built on a clear, repeatable process that’s ready for whatever comes next.
The Learning Experience Ops Show is a series of real conversations with the people building and running the systems that make learning work—across higher education, K–12, healthcare, clean energy, corporate L&D, and beyond.
Each episode explores how learning teams are adapting to massive change: what’s working, what’s breaking, and what’s next. Guests share their strategies, tools, and stories from the front lines of Learning Experience Operations (LX Ops)—the evolving discipline where design, technology, and organizational systems meet.
At its core, the show is about one big idea: learning gets better when it’s built on a clear, repeatable process that’s ready for whatever comes next.
Episodes

Friday May 01, 2026
Friday May 01, 2026
Summary
In this conversation, Jason Gorman and Dr. Jeff Bergen discuss the evolving landscape of learning, the importance of self-regulation, and the impact of AI on education. They explore the challenges learning professionals face, including fear and misconceptions, and emphasize the need for effective measurement of learning outcomes. Dr. Bergen shares insights from his book 'Already Smarter' and highlights the significance of actionable strategies for learners. The discussion also touches on the future of learning design and the essential skills needed for lifelong learning.
Takeaways
- The pace of change in learning is accelerating.
- Self-regulation is crucial for effective learning.
- Fear and misconceptions often hinder learning.
- AI can enhance the measurement of learning impact.
- Learning happens in various forms every day.
- The role of learning designers is evolving with AI.
- Effective learning requires actionable strategies.
- Lifelong learning is becoming a necessity.
- Coaching and mentoring are vital for skill development.
- Understanding learner needs is essential for success.

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