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Episodes
The Learning Experience Ops Show is a series of real conversations with the people building and running the systems that make learning work—across higher education, K–12, healthcare, clean energy, corporate L&D, and beyond.
Each episode explores how learning teams are adapting to massive change: what’s working, what’s breaking, and what’s next. Guests share their strategies, tools, and stories from the front lines of Learning Experience Operations (LX Ops)—the evolving discipline where design, technology, and organizational systems meet.
At its core, the show is about one big idea: learning gets better when it’s built on a clear, repeatable process that’s ready for whatever comes next.
Episodes
Wednesday Dec 03, 2025
Wednesday Dec 03, 2025
Summary
In this episode, Zach Wagner shares his extensive journey in educational technology, discussing his passion for integrating AI into education. He emphasizes the importance of tailoring AI solutions to specific organizational needs and the challenges companies face in implementing AI effectively. Zach outlines the critical steps for integrating AI into workflows, the trade-offs involved, and the tasks that should remain human-driven. He also reflects on the future of education and the skills students will need to thrive in a rapidly changing world.
Takeaways
- Zach Wagner has a rich background in educational technology.
- AI is a transformative force in education.
- Tailoring AI solutions to specific organizational needs is crucial.
- Organizations often struggle with effective AI implementation.
- Involving all stakeholders is key to successful AI integration.
- Start with simple AI applications and scale from there.
- The nature of work is changing with AI adoption.
- Not all tasks should be automated; some require human insight.
- Organizations need to adapt their workforce for AI.
- Students must develop resilience and adaptability in their learning.
Watch the Full Episode
Data In, Humanity Out- Zach Wagner on Designing AI Tools That Don’t Dehumanize Work
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