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The Learning Experience Ops Show is a series of real conversations with the people building and running the systems that make learning work—across higher education, K–12, healthcare, clean energy, corporate L&D, and beyond.
Each episode explores how learning teams are adapting to massive change: what’s working, what’s breaking, and what’s next. Guests share their strategies, tools, and stories from the front lines of Learning Experience Operations (LX Ops)—the evolving discipline where design, technology, and organizational systems meet.
At its core, the show is about one big idea: learning gets better when it’s built on a clear, repeatable process that’s ready for whatever comes next.
Episodes
Monday Nov 17, 2025
Monday Nov 17, 2025
Summary
In this conversation, Brick Maier shares his journey from being a classroom teacher to his current role as Director of Enterprise Learning and Development at HeatSpring, an online learning platform focused on renewable energy. He discusses the importance of data-driven approaches in learning design, the integration of various learning modalities, and the impact of AI on assessment and course development. Brick emphasizes the need for a balance between structure and flexibility in learning design and shares insights on the future of learning in an AI-driven world.
Takeaways
- Brick Maier's journey began as a classroom teacher in Los Angeles.
- HeatSpring focuses on renewable energy education and certifications.
- Data-driven approaches are essential for measuring learning outcomes.
- Quality questions are key to effective learning experiences.
- AI has transformed the way assessments are created and utilized.
- Balancing structure and flexibility is crucial in course development.
- Integrating various learning modalities enhances the learning experience.
- The future of learning will be more dynamic and personalized.
- Short cycles of iteration are important for testing new concepts.
- Curiosity and critical inquiry will be vital for future learners.
Watch the Full Episode
Frameworks, Not Toolkits- Brick Maier on Building 350 Courses Without Losing Your Sanity (or Soul)
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