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Episodes
The Learning Experience Ops Show is a series of real conversations with the people building and running the systems that make learning work—across higher education, K–12, healthcare, clean energy, corporate L&D, and beyond.
Each episode explores how learning teams are adapting to massive change: what’s working, what’s breaking, and what’s next. Guests share their strategies, tools, and stories from the front lines of Learning Experience Operations (LX Ops)—the evolving discipline where design, technology, and organizational systems meet.
At its core, the show is about one big idea: learning gets better when it’s built on a clear, repeatable process that’s ready for whatever comes next.
Episodes
Wednesday Feb 04, 2026
Wednesday Feb 04, 2026
Summary
In this conversation, Jason Gorman and Andrea Flores explore the evolving landscape of education in the context of AI. They discuss the importance of thoughtful discourse around AI's role in education, Andrea's personal motivations and career journey, and the essential skills and mindsets needed for future challenges. The conversation delves into the need for a redesign of educational systems to better align with industry demands and the impact of education on societal outcomes. They also touch on the importance of measuring educational impact and envisioning a future where AI enhances learning experiences rather than replaces human insight.
Takeaways
- There's a need for thoughtful discourse on AI in education.
- Andrea's background in engineering influences her design thinking.
- Improving quality of life for learners is a core motivation.
- AI can augment design processes but should not replace human insight.
- Systems thinking is crucial for understanding educational ecosystems.
- Project management skills are essential in learning design.
- Curiosity and adaptability are key mindsets for educators.
- AI can help identify skills gaps in learners.
- Rethinking education requires collaboration among stakeholders.
- Measuring educational impact involves both qualitative and quantitative metrics.
Watch the full episode:
Episode 10: Turn School Into Problem Solving- Andrea Flores on Real World Learning That Sticks
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